Privacy policy
1. Overview
This Privacy Policy describes how DLS (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information to provide and improve our services.
a. Information You Provide
When you interact with our site, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- Order details
b. Automatically Collected Information
When you visit our site, we automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring website
This data helps us improve performance and user experience.
c. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve site functionality
- Analyze traffic and usage
- Provide relevant advertising
You can control cookies through your browser settings.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, support, promotions)
- Detect and prevent fraud
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We may share your information with third parties only as necessary to operate our business:
- Payment processors (e.g., credit card providers)
- Shipping carriers (for order delivery)
- Service providers (e.g., Shopify, analytics tools, email platforms)
- Legal authorities, if required by law
We do not sell your personal information.
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill orders
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
6. Your Rights (U.S. & California Residents)
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain data uses
California residents (CPRA) may also request:
- Disclosure of categories of data collected
- Information about how data is used or shared
To exercise your rights, contact us at:
7. Data Security
We implement reasonable safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Services
Our website may use third-party services (e.g., Shopify, payment gateways, analytics tools).
These providers have their own privacy policies, and we are not responsible for their practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact
For questions or requests related to this Privacy Policy: